Shipping policy
We know how exciting it is to have something on the way. At Marlovelle, we carefully prepare every order so your new pieces reach you safely and ready to wear.
Below you’ll find everything you need to know about shipping your Marlovelle order.
Preparing Your Order
Once your order is placed, we begin carefully preparing it for shipment.
Processing time: 1–3 business days, Monday through Friday
During this time, we check your order, prepare your items and carefully pack everything before handing your package over to the carrier. Your order will ship as soon as this process is complete.
Delivery
Once your package has been handed over to the carrier, delivery normally takes:
6–10 business days, Monday through Friday
Delivery times may occasionally vary depending on your location, busy shipping periods or unexpected carrier delays.
As soon as your order ships, we’ll send you an email with your tracking information so you can follow your package along the way.
Please keep in mind that tracking scans do not always update in real time. Your package may already be moving to its next destination before a new scan appears.
How Long Will My Order Take?
Including both processing and delivery, you can normally expect your order within:
7–13 business days from the date of purchase, Monday through Friday
We always do our best to prepare your items and get your order on its way as quickly as possible.
If Something Goes Wrong
Packages do not always travel exactly as planned.
If your order is lost, delayed or arrives damaged, please contact us at support@marlovelle.com and we’ll be happy to help.
Please Check Your Address
Before placing your order, please take a moment to make sure your shipping address is complete and correct.
Unfortunately, we cannot be responsible for delays caused by an incorrect or incomplete shipping address.
Questions?
If you have any questions about your order or shipping, you can always reach us at: support@marlovelle.com
Thank you for choosing Marlovelle. Every order means a great deal to us, and we truly appreciate your trust and support.
We’ll do our best to make sure your order reaches you safely and with care.